Solid Waste Disposal District update on COVID-19 Virus Response
March 16, 2020
The Indian River County (IRC) Solid Waste Disposal District (SWDD) is undertaking some very specific responses to assist with the efforts to slow the spread of the COVID-19 virus. For broader information on County services, see the County's main web page: www.ircgov.com. The changes below will be in effect until further notice. Please monitor the website for any updates.
Solid Waste Disposal at the Indian River County Landfill
The Indian River County Landfill will remain open until further notice.
Curbside Solid Waste Collection
Curbside Solid Waste (garbage, yard waste and bulk pick-up) will be collected as usual until further notice.
Curbside Recycling Collection
Curbside Recycling will be collected as usual until further notice.
Customer Convenience Centers
Operations will continue as usual until further notice. Staff will maintain a safe social distance. Please remember to maintain a safe social distance from both staff and others visiting the sites.
SWDD Administrative Office (1325 74th Ave SW at the Landfill)
The SWDD Administrative office at 1325 74th Ave SW at the Landfill will be closed to the public until further notice. Staff will continue to monitor and respond to your emails and phone calls (772-770-5112). There may be some delays in responses to your queries but staff will reply as soon as possible. All landfill tours and public presentations are cancelled until further notice.
Other planned Solid Waste related activities
- The April 11th Paper Shredding Event at Southeast Secure Shredding is postponed until further notice.
- The April 22nd Mount Vero 5K Run/Walk event at the Indian River County Landfill is postponed until further notice.
Waste Management Residential Call Centers effective March 30, 2020
Residents that call 772-569-1776 may experience some delays or messaging that the call center is closed. Please wait a few minutes and try again. For the safety of our employees, and to follow the CDC guidelines, our call center representatives are now working remotely from their homes, and there may be the occasional software issue that can cause some delays in their ability to answer your calls. We appreciate your patience during this unprecedented time. Thank you for your business. Please check wm.com for the latest updates and to register for text and email alerts.
March 25, 2020
Please see attached COVID-19 Service Guidelines from Waste Management for Residential Subscription Customers.
For assistance during normal business hours (Monday through Friday from 8am to 5pm), please call the SWDD office at 772-770-5112 for your customer service issues.
There is an opportunity to exchange your garbage or recycling carts to different sizes depending on your needs. You may call Waste Management at (772) 569-1776 at any time to add your name to their swap out list. This one-time exchange will be free; however, any future exchanges will cost $30 per cart per exchange. Please keep in mind that the capacity of the smallest recycling cart is less than the capacity of the two 18 gallon recycling bins that were previously being used. *If you would like to see examples of the different carts you may visit our office at 1325 74th Ave SW, Vero Beach 32968. More Information